RESIDENT EXPERIENCE
Yes, the perks of living at the Resort are outstanding—but one of our greatest amenities is our team! It’s the people behind the scenes who truly make life at The Resort exceptional. From leasing and concierge to maintenance and security, our dedicated onsite staff is here to make everyday living effortless, comfortable, and convenient. Whatever you need, we’re here to help make your experience even better.
Offices
Located at Club 10
Hours - 7 Days a Week
6 am - 10 pm - Club 10
8 am - 8 pm - Leasing OfficePhone
(509) 796-7960 Resident Services
(509) 610-1010 Leasing
Hours - 7 Days a Week
8 am - 8 pm
Phone
(509) 610-1010
Email
concierge@resorthp.com
Hours - 7 Days a Week
6:30 am - 8:30 pm
Phone
(509) 222-1100
Email
service@club10cafe.com
Need a login? Call or email us!
Options for paying rent:
1. Securely by credit card or ACH withdrawal on the Resident Portal.
2. By check or guaranteed funds at your onsite manager's office. Check with your manager about an after-hours drop box.
3. Split your rent into two payments with our Flex program! See below.
Please note that rent is due on the 1st of the month, and is considered past-due on the 7th.
Routine Maintenance
You may request non-urgent maintenance by logging into the Resident Portal.
24-Hour Emergency Maintenance
For emergencies that cannot wait until regular business hours (fire, burst pipe, flood, gas leak, or similar), please call:
Flex Rent Program
We have partnered with Flex to provide our residents the ability to pay rent on a flexible schedule that works better for your monthly budget. Flex can help you:
This property is professionally managed by TMG Property Management Services NW. Explore additional resident resources on TMG's website: